Fillmore New Orleans

ParkWiz gives you the option of prepaying for your parking spot at participating parking garages near our venue! You can upgrade for ParkWiz when you buy your ticket or at this link here.

Caesars New Orleans Parking Garages are located at:

501 Convention Center Boulevard, Daily
601 Convention Center Boulevard, Friday - Sunday
Guest Rates: 
Weekdays $9 for 6 hours*
Weekends $14 for 6 hours*
*Please check in with Box Office, upon arrival, or with Guest Services to receive a validation sticker.
Play 30 Park Free: Caesars New Orleans offers 24 hours of complimentary parking in their self-parking garages located on Convention Center Boulevard when you play for 30 minutes using your Caesars Rewards Card.  Parking is based on availability and you must be 21 or older to enter the casino and gamble. Learn more about the Caesars Rewards program and sign-up online at www.caesars.com. 

All guests picking up tickets at Will Call must show two forms of identification (Photo ID and the credit card used to purchase the tickets) and their ticket confirmation number.

For all booking inquiries please contact FillmoreNewOrleans.booking@livenation.com

At The Fillmore the public restrooms are located to the left side of the stage down the hall from the Lobby bar and BG's Lounge.

We are located on the second floor of the Caesars New Orleans. The physical address is 6 N Canal St, New Orleans, LA 70130. Guests can enter The Fillmore from the entrance located on Canal Street directly before the Caesars New Orleans Valet entrance. All guests under the age of 21, must enter and exit this entrance. Guests 21 can also enter The Fillmore through Caesars New Orleans via Masquerade Lounge, located in the center of the Casino. When leaving the show, Guests may exit out through the casino or to Canal St through The Fillmore’s main entrance.

The Fast Lane Ticket allows you entrance to the venue prior to the general public. Please note Fast Lane tickets do not grant access to The Fillmore New Orleans VIP Club/VIP Private Bar/VIP Private Bathrooms. The Fast Lane Tickets are also NOT a ticket to a show - they are considered an amenity. Patrons who attempt to enter shows with just a Fast Lane ticket will not be allowed into the show without an actual event ticket. The Fast Lane ticket is available on a show by show basis.

If a show is cancelled due to unforeseen circumstances (artist illness for example), you will be refunded the entire amount (services fees included) of your ticket price via the point of purchase. If you purchased a ticket online - your credit card will automatically be refunded (if the show is not rescheduled for a later date). You can always also call 800-745-3000 to speak to a Ticketmaster representative regarding your refund.

We have a No Re-Entry policy. You may exit the venue for air or a cigarette if you exit to our smoking patio. The Fillmore New Orleans’ smoking /outdoor area is located through the west side music hall steps and has limited space. Smokers may be asked to wait on a one in/one out bias for their turn to go outside. Fillmore Premium Seats Members have the ability to re-enter the venue, but first go back through all security processing.

The Fillmore New Orleans has some of the best ways to view a show in the city!

If you're interested in VIP Membership, please contact fillmorevipseats@livenation.com. VIP Membership perks include elevated viewing areas, BG's Lounge access, dedicated hospitality, exclusive ticket access, and upscale food and drinks. These are just a few reasons why VIP Memberships are the ultimate way to experience The Fillmore New Orleans! 

If you're interested in upgrading to VIP Seating for prime seat locations at an upcoming show, please contact fillmorevipseats@livenation.com.

The Fillmore New Orleans strives to make our venue and live experiences inclusive and accessible. For any questions or information not mentioned below, please don’t hesitate to contact us at 504-881-1555 or FillmoreNOLAInfo@livenation.com. Our box office is open on event days only, it opens two hours before doors and closes once the headliner takes the stage.

To inquire on-site/upon arrival, please arrive as early as possible to speak to a Guest Services or Box Office representative for further assistance!

Arrival & Accessible Entrances: We’re committed to making your experience at The Fillmore New Orleans as smooth as possible. Please use 6 Canal St, New Orleans, LA 70130 or from inside Caesars New Orleans. Please see a Caesars New Orleans host for directions to the elevator inside the casino.

Restrooms: All restrooms at the venue are accessible.

Ticketing:  Accessible seating tickets can be purchased online at livenation.com. There’s no need to contact the box office, as all accessible tickets are available on the website. To find tickets in The Fillmore’s Accessible Seating Area, select the Filters icon in the upper right corner of the ticket page. Then, scroll down to "Show accessible tickets" and toggle it on.

While we aim to offer accessible seating at all price levels, please note that some sections may sell out quickly. To ensure you secure a spot, we recommend purchasing your accessible tickets as early as possible.

Accessible Parking: While The Fillmore doesn’t have its own parking, we provide discounted validated parking at Caesars Garage, located at 501 Convention Center Blvd. It can be accessed through the casino.

Medication Needs: For guests who require medication during the event, please bring it in its original container with a name that matches your photo ID. We ask that you bring only what is necessary for the event, as we are unable to store any medication on site. Over-the-counter medication must also remain in its original packaging.

Dietary needs: We offer a variety of food options. Should you have specific concerns or requests, please feel free to speak with a member of our Food & Beverage team during your visit. While we strive to meet all requests, we kindly ask for your understanding if we are unable to fulfill certain requirements. 

Service Animals: We welcome service animals at The Fillmore in accordance with the ADA. Service animals must be harnessed, leashed, or tethered unless this interferes with their work or the handler’s disability prevents it. In such cases, the handler must maintain control of the animal through voice, signal, or other means.

Service animals are defined by the ADA as dogs or miniature horses trained to perform tasks directly related to a person’s disability. Please ensure that your service animal is housebroken and behaves appropriately during the event. If your service animal behaves in a disruptive manner, we kindly ask that corrective action be taken.

Please note that comfort animals, emotional support animals, and therapy dogs do not qualify as service animals under the ADA. Service animals must remain on the floor and are not allowed on chairs or tables in dining areas. Our staff is not responsible for the care or supervision of service animals. We reserve the right to deny entry to any animal that disrupts venue operations.

For Sign Language Interpretation, Assistive Listening Devices, or Mobility Device Storage, please contact us at 504-881-1555 or FillmoreNOLAInfo@livenation.com before the show, and we'll coordinate and accommodate your needs. 

If you had so much fun that you lost something during your time with us, please click here.

If we are hiring, there will be a job posting on the Live Nation Careers page. Check back periodically for new jobs opportunities! 

We have multiple spaces and can cater to groups of 25-2,200 for special events. Our event specialists are ready to talk to you and help take your event to the next level. Please contact fillmorenolaevents@livenation.com for more information.

Fear not - whether you prefer Uber (like us), the street car, or driving yourself - we have you covered. Please click here for all transportation information.

Directions to Fillmore New Orleans 

From I-10 East/West

Take Exit 234B to Poydras St
 Take Poydras St. to S. Peters St.
Take Left onto S. Peters St.
Take S. Peters St. to Canal St.
Take Right onto Canal St.
End at 6 Canal St.
From 90 East

Take Exit 11A toward Tchoupitoulas St.
Continue onto Calliope St.
Turn Left onto S. Peters St.
Turn Right onto Canal St.
End at 6 Canal St.
From 90 West

Take Exit 11 toward Tchoupitoulas St./S. Peters St.
Merge onto Calliope St.
Turn Left onto S. Peters St.
Take S. Peters St. to Canal St.
Take Right onto Canal St.
End at 6 Canal St.

Live Nation and House of Blues Entertainment are committed to providing a safe and secure environment for our guests to enjoy their visit to our venues.

We encourage you to review our safety and security information below prior to arriving at the venue.

Please arrive early to the venue to allow enough time for you and your guests to move through the queue and enter the venue.

Prior to entering the venue, guests will be searched (wand or walk through metal detection and/or pat-downs) to ensure that nothing on the restricted list of items enters the building.

We suggest you leave valuable and unnecessary items at home.
You may be asked to empty your pockets of all items so that they can be examined.
All alcohol and narcotic laws will be strictly enforced.
All bags will be searched and must adhere to our clear bag policy.
We reserve the right to refuse entry to anyone. If you see something that concerns you, please say something to our Management or Security so we can ensure the best experience possible.

Restricted Items:

(Keep in mind priority number 1 is to HAVE FUN! Just please do it without the items listed below)

No Outside Food or Drink Allowed
No guns, knives, pepper spray, projectiles of any kind, or any other item that could be used to inflict harm.
Replicas of any type of weapon are NOT permitted
No drugs or drug paraphernalia, illegal substances of any kind.
No video cameras, GoPros, selfie sticks, drones, masks or laser pointers.
No professional photo, video, or audio recording equipment - (including detachable lenses, tripods, zooms or commercial use rigs)
No unsealed liquids or gels of any kind
No jewelry or clothing that could inflict harm
No stuffed animals or toys of any kind
This list of prohibited items is subject to change at the discretion of venue management
All bags must adhere to our new clear bag policy
Zero Tolerance For Drug Use or Possession

The use or possession of any illegal drugs will not be tolerated anywhere inside or outside the venue. Security personnel and narcotics officers will be working and enforcing all drug related laws. Do not bring any illegal substances to the event as violators will be prosecuted to the fullest extent of the law. If you are found impaired at the door, security will not allow you to enter the venue. Event staff reserves the right to refuse entry to anyone. Please come with a smile and be prepared to enjoy a fun filled night of music and dancing.

Safety and Medical

Live Nation is dedicated to providing a safe environment. Public and private security will be present throughout the entire event. The Security Staff will be available to assist your needs including any medical requests.
Dress Code
If you plan to enter through the public entrance, there is no specific dress code, but clothing and shoes are required. Style is totally up to you.

If you are planning to enter through Caesars New Orleans, please note they have their own dress code restrictions separate from The Fillmore New Orleans.

Caesars New Orleans Restrictions:

Any clothing that has words, pictures or terms that may be offensive to other guests
Clothing that is too revealing and does not adequately cover private body parts
Face paint
Decorative Masks
Shoes are required at all times
Clothing worn for the beach, sleepwear, or exercise/workout may not be permitted.
Balloons

Ejection Policy
The venue reserves the right, in its sole discretion, to deny entry to, or remove you and your guest from the venue if you or your guest engage in disruptive behavior with no further compensation or liability of any kind to you or your guest (as applicable).

The camera policy depends on each individual artist or performer's policies. Usually, small point-and-shoot cameras and cell-phone cameras are allowed. Cameras with lenses on them are considered to be professional-length are not allowed to be brought into the venue, unless artist has given prior approval to individual. Security will ask guests to leave such cameras in their cars. Audio or video recording is also almost never allowed at concerts unless otherwise noted.

The Box Office is open on event days only.  The Box Office will open two hours before door time on these days and remain open until show headliner hits the stage. Please check the event specific page for Box Office opening times on event days.  During posted hours, the Box Office can be reached at 504.881.1555 ext 6.  For questions outside of posted hours, please email FillmoreNOLAInfo@livenation.com. Tickets are available 24/7 online at livenation.com

Unless otherwise noted, most shows are an all ages. All patrons regardless of age must have a ticket to enter the facility. 18 or 21 shows will be noted online and will require valid ID. All Fillmore guests will be asked to provide valid ID, even if they have already been asked by casino staff.

Children

Children of all ages are welcome (with an admission ticket) at family-oriented concerts and performances. Appropriate adult supervision may be required.

For any concerts and performances that may not be suitable for young children, venue management reserves the right to refuse admission for any reason, including concerns about safety.

Children of any age may NOT attend a "18 " or "21 " concert or performance.