Cadence Bank Amphitheatre at Chastain Park

The following shows are NON-TABLE concerts (coolers and carry-ins are NOT allowed):

• 6/29: HAUSER
• 8/12 & 13: Teddy Swims

The following shows are TABLE concerts (coolers and carry-ins ARE allowed):

If you lose an item while you are at an event, please alert an usher or security staff to see if it has been turned in. Lost items that are found during an event will typically be turned in to our interior Guest Services Tent located on the gate 4 plaza deck. After the concert you may also call 404-233-2227 to inquire about any lost items.

Our address is 4469 Stella Dr NW, Atlanta, GA 30342

The box office at Cadence Bank Amphitheatre will be open on-day-of-show only. If you’d like to purchase tickets, please visit us at livenation.com.

Parking is sold on the night of show for $30 plus tax. Handicap Parking is located near Gate 1 on Elliot Galloway Way NE. Please note accessible parking is first come, first served, so if you don't absolutely need it, please park elsewhere.

All bags are subject to search upon entry. Guests have the right to refuse a bag search and the venue has the right to refuse entry. If you have any items that are not allowed into the venue, please return them to your vehicle.

The lawn is always first come, first served. Guests may notice a row or seat number on their lawn ticket, but that is only used for tracking purposes. There are no assigned seats on the lawn. Blankets are permitted, but for your safety chairs are not allowed.

To reduce staff contact with guest belongings, we have implemented the following bag policy: we will allow clear plastic, vinyl or PVC tote bags no larger than 12” x 6” x 12” and/or small clutch bags (6”x 9”). No other bags of any type will be allowed.

Will call tickets are available for pickup at the box office located near Gate 1 on Elliott Galloway Way. Please make sure that you have a photo ID matching the purchaser's name to pick up tickets. Any name changes need to go through Ticketmaster Customer Service- 800-653-8000.

Guests are not permitted to put tickets in will call for other guests to pick up. You will need to arrange to meet your party at the facility to deliver tickets.

If tickets or passes are being left for you, they will only be left at the box office. This includes meet and greet passes, backstage passes, press passes, and tickets from the tour or other promotional company. We do not get these tickets until the day of the event close to doors so please do not try to pick them up earlier. If your tickets/passes are not in will call, you will need to contact the person that left them for you to determine where they are. The box office cannot contact any member of the tour for you.

Yes! Join our crew! To view open positions and submit an appllication, visit venuenationjobs.com.

Cadence Bank Amphitheatre At Chastain Park strives to ensure that all of our guests have a great time at our venue. If you need additional assistance while you are here, please make sure you let us know.

• Ticketing- If you require ADA seating, please call 404-233-2227 for assistance. We do have accessible seating in every price range, but be advised it does occasionally sell out. We have very limited seating available for guests on the day of the event so please make sure you purchase accessible seating when you order tickets.
  The following sections are ADA accessible:
  Section B-LADA, rows A & B, seats 1-12
  Sections Orch-R, row T, seats 62-84
• Day of Show Parking- Accessible Parking is located on Elliott Galloway Way. These parking spaces are free and on a first come, first served basis.
• Accessible Stations- if you have questions or need assistance please speak with an usher, the Head Ushers can relocate and assist you.
• Unexpected Needs- if you have had an injury or illness that prevents you from using the original seat you purchased, we strongly recommend going through www.livenation.com to exchange all tickets for accessible seating. We will have a very limited number of seats available on the day of the show for such issues, but we cannot guarantee we will be able to seat you. Please remember that accessible seating permits for the guest with the accessible need and one companion.
• Interpreter Requests- if you will need an interpreter for an event, please give us at least 2 weeks notice to secure. Guests that request an interpreter will need to pick up their tickets at will call. When the tickets are picked up we will introduce you to your interpreter for the evening and take you to your seats. There is no charge for interpreter services. Please call 404-233-2227 to arrange for an interpreter for your visit.
• Accommodations- all venue bathrooms, concession stands, and merchandise stands are accessible. 

Cadence Bank Amphitheatre At Chastain Park offers a wide variety of alcoholic beverages for purchase during your time at the venue. For some events you are allowed to bring your own food and beverages into the venue. For some events you are not permitted to bring any alcoholic beverages into the venue. A valid and current Driver License or State ID card is required to purchase alcohol, guests will be required to show ID every time they purchase. Please click "more info" on the concert you are attending to see if coolers/carry-ins are allowed.

All Access passes or Backstage Passes are not available for purchase. Visit www.livenation.com to view any VIP packages that may involve a meet and greet or additional access. The venue box office does not sell any meet and greet, backstage or venue passes.

The venue only accepts credit or debit Visa / MasterCard / Discover and American Express. 

ALL points of sale including premier parking, merchandise, food & beverage will ONLY accept debit, credit or mobile pay (Apply Pay or Google Pay).
For fans that wish to use cash, cash to card conversion will be available on-site.

Service animals are permitted inside the venue during events. Only registered working animals are permitted.

If any assistance is needed with your vehicle, please contact your normal Emergency Assistance provider. Cadence Bank Amphitheatre At Chastain Park does not have tow or lockout services on site. Emergency assistance vehicles are permitted on property to assist with lockouts, jumps or tows, but the guest will need to arrange for such services.

Signs larger than 8.5 X 11 in are not permitted into the venue. This size is a standard sheet of paper. We do not allow in banners or signs that are larger than this due to the potential to block other guests view of the performance. All signs must be appropriate in nature and not be a distraction to the artist.

All of our events are all ages. Anyone attending a show at Cadence Bank Amphitheatre At Chastain Park, regardless of age, must have a ticket to enter the venue.

SUBJECT TO CHANGE- The standard venue policy allows camera phones, disposable cameras, and small digital cameras. Any camera that has a detachable lens will be considered professional and not allowed in. If the camera lens zooms out of the camera more than 1 in, it will be considered a professional camera and will not be allowed in. Some artists do not permit cameras so please check back for the show you will be attending to ensure that we will be allowing cameras in.

Cadence Bank Amphitheatre At Chastain Park offers a wide variety of concession options through the venue. This includes cheeseburgers, chicken tenders, fries, hot dogs, nachos, pretzels, candy, popcorn, fountain soda (Coca-Cola Products), water, and Red Bull.

Concessions are located throughout the venue.

Cancellations will only occur in the event of severe weather, artist cancellation, or an act of God. In the event of a cancellation local media will be notified and any information about a potential reschedule will be made available. Refunds will be available at the point of purchase.

Generally cell phones are permitted in the venue. On occasion, comedy shows in particular, cell phone usage may not be allowed due to artist requests.

The venue does not allow camping or overnight parking of any kind.

Cadence Bank Amphitheatre at Chastain Park does not allow weapons on our property. Guests should follow all applicable laws regarding securing a weapon in a vehicle if they have it on them when they arrive. The venue will not secure weapons and will take no responsibility for any weapons left in vehicles.