Welcome to House of Blues Cleveland
We can’t wait to see you! Here’s what to expect when you visit us. Keep an eye on our website and social media handles as guidelines are subject to change.
Coming to a show? Here's a few things to know before you go!
Doors Time
Doors generally open one hour before the show's scheduled start time.
Bag Policy
The following bag policy is in place: Bags up to 12” x 6” x 12” are allowed in the venue. All bags will be searched prior to entry. Bags that are not clear will be subject to additional search.
Mobile Ticketing
All our events will be Mobile Entry. That means your mobile device will be used to gain access to the event. Tickets will not be emailed or available for print.
For more information on mobile entry, click here.
Phone troubles? Visit the box office on event day for assistance. Be prepared to show your ID.
Cashless Payments
Cashless payments will be available at all points of sale and are recommended
Directions
House of Blues Cleveland
308 Euclid Ave, Cleveland, OH 44114
The box office at House of Blues will be open on-day-of-show only.
If you’d like to purchase tickets, please visit us at www.livenation.com. If you’re looking to obtain a refund for a show that was either canceled, postponed or rescheduled, please visit us at www.livenation.com/refund for more information. We look forward to seeing you at our next show at House of Blues!
Please call the Box Office for all special needs accommodations at 216-523-2583.
FAQs
Are food & beverages available for purchase during shows?
Of course! We have a variety of food & beverage options available for purchase, including local craft beers, tasty bites and a full bar available during shows.
Can I rent House of Blues Cleveland for a private event?
Yes, you can absolutely make our House, your HOUSE! Our incredible space is the perfect location to host your next corporate event, private concert, social gathering, wedding, reception or private dinner. For more information, please call us at 216-274-3353 or click here.
Can I upgrade my tickets?
Absolutely! As long as there are still VIP areas available. If you are interested in upgrading your tickets on the day of the event, click here.
If you are already at the venue, please stop by the Box Office or ask any staff member for assistance.
Can I smoke in the building?
Smoking of any kind is not permitted in the venue. This also includes vape cigarettes. There is a designated area outside for smoking.
Do you allow re-entry into the building?
Smoking of any kind is not permitted in the venue. This also includes vape cigarettes. There is a designated area outside for smoking.
How do I get early entry into a show?
Have you heard of PASS THE LINE? For most shows, you can make a purchase of $30 or more per person in the House of Blues Restaurant & Bar on the day of show. This pass will give you priority entrance into the show before the general public. You can either purchase PTL in advance or just come on in before the show and grab a meal and your receipt will be your pass!
To make reservations at House of Blues Restaurant & Bar, click here or by calling us at 216-523-2583.
How do I make a special needs request?
Please call the Box Office for all special needs accommodations at 216-523-2583.
My tickets are at Will Call - how and when can I pick them up?
Will call tickets can be picked up on day of show at the Box Office. Box Office opens 2 hours prior to door times. You will need a valid photo ID and the credit card used for purchase.
If you are trying to pick up your tickets in advance, please call the Box Office at 216-523-2583
What are the age restrictions?
For an all-ages show, guests of all ages are welcome with an admission ticket. Children age 12 and under must be accompanied by an adult.
Age restricted shows will be notated when purchasing tickets. Please review or inquire about any age restrictions prior to purchasing tickets.
Prohibited Items?
(Keep in mind priority number 1 is to HAVE FUN! Just please do it without the items listed below)
- No guns, knives, weapons, pepper spray, projectiles of any kind, or any other item that could be used to inflict harm.
- Replicas of any type of weapon are NOT permitted
- No drugs, drug paraphernalia or illegal substances of any kind
- No personal video cameras, Go-Pros, selfie sticks, drones, masks or laser pointers.
- No professional audio, video, or audio recording equipment - (including detachable lenses, tripods, zooms or commercial use rigs)
- No unsealed liquids or gels of any kind. No jewelry or clothing that could inflict harm
- No large bags over (10” x 10”), backpacks, Camelbacks or Bota bags
- No stuffed animals or toys of any kind
This list of prohibited items is subject to change at the discretion of venue management. Please click here for more details.
What is the Foundation Room?
With Foundation Room VIP Club at House of Blues, you have the ultimate key to the House for total entertainment and nightlife. First priority for concert tickets, premium perks from entry to encore, member-only events and access to electric nightlife in Foundation Room.
Check out some of the exclusive VIP Club benefits:
- Advanced ticketing notification and purchase privileges
- Premium seating for favorite concerts
- Personalized Concierge to customize your HOB experience
- Pre-show performances and artist meet-n-greets
- After-hours party perks and member-only events in Foundation Room
- Elite status savings on dining, drinks and bottle service throughout the venue
For more information on how to become a member click here!
What time is Happy Hour?
Where can I park?
Valet service is offered to guests of The East 4th Street. Valet drop off is on the corner of Prospect Avenue and East 4th Street. Multiple surface lots and parking garages are available throughout the city. Additionally, House of Blues Cleveland has partnered with ParkWhiz to offer other easy, reliable options. Click HERE to book parking.
Do you have Lost & Found?
If you had so much fun that you lost something during your time with us, please click here.
Legendary Venue, Epic Private Events!
Located in the city of the Rock & Roll Hall of Fame, House of Blues Cleveland is the perfect location to host your next corporate event, private concert, social gathering, wedding, reception or private dinner. Less than a mile from the Huntington Convention Center of Cleveland, House of Blues Cleveland accommodates from 25 to 2,500. Our talented staff handles every detail, so you don’t have to!
Plan Your Event Today
For Multi-Location Events, Please Contact our National Sales Team
Contact Our Special Events Sales Team
House of Blues Cleveland
- Phone
- 216.274.3353
- hobclevelandevents@livenation.com
- Address
- 308 Euclid Ave Cleveland, OH 44114