PNC Bank Arts Center

Box Office Opens: 12:00PM

Parking Lots Open: 4:30 PM

VIP Club Opens: 6:30 PM

Main Plaza Opens: 6:30 PM

The Doobie Brothers: 8:00 - 10:15PM

PNC Bank Arts Center strives to ensure that all of our guests have a great time at our venue. If you need additional assistance while you are here please make sure you let us know.

• Ticketing- Accessible tickets can be purchased online via www.livenation.com. You do not need to call the box office to place an order as all of our accessible tickets are available through www.livenation.com. Look for the logo on the Find Tickets page to view all available accessible seats. We do have accessible seating in every price range, but be advised it does occasionally sell out. We have very limited seating available for guests on the day of the event so please make sure you purchase accessible seating when you order tickets.
• Day of Show Parking- Accessible Parking is located in both the north and south parking lots in front of the Premier Parking lot. Let the parking staff know that you need accessible parking and they will direct you to this lot. State issued credentials are needed for accessible parking.
• Accessible Stations- if you have questions or need assistance please visit our Guest Services information booth, located in the main plaza for help answering questions related to seating or other accommodations.
• Unexpected Needs- if you have had an injury or illness that prevents you from using the original seat you purchased we strongly recommend going through www.livenation.com to exchange all tickets for accessible. We will have a very limited number of seats available on the day of the show for such issues, but we cannot guarantee we will be able to seat you. Please remember that accessible seating permits for the guest with the accessible need and one companion.
• Interpreter Requests- if you will need an interpreter for an event please give us at least 2 weeks notice to secure. Guests that request an interpreter will need to pick up their tickets at will call. When the tickets are picked up we will introduce you to your interpreter for the evening and take you to your seats. There is no charge for interpreter services. Please call (732) 203-2500 to arrange for an interpreter for your visit.
• Accommodations- all venue bathrooms, concession stands, and merchandise stands are accessible. 

Service animals are permitted inside the venue during events. Only registered working animals are permitted.

Like many venues and other large places of assembly, PNC Bank Arts Center has a “no pets” policy. However, Live Nation’s policy explicitly permits guests with disabilities who use dogs as service animals. PNC Bank Arts Center's policy, consistent with ADA’s revised guidelines, defines “service animal” as limited to a dog that is individually trained to do work or perform tasks for an individual with a disability. The task(s) performed by the dog must be directly related to the individual’s disability. 

PNC Bank Arts Center requires, consistent with the ADA, that service animals must be harnessed, leashed, or tethered, unless these devices interfere with the service animal’s work or the individual’s disability prevents him or her from using these devices. Individuals who cannot use such devices must maintain control of the animal through voice, signal, or other effective methods 

All bags are subject to search upon entry. Guest have the right to refuse a bag search and the venue has the right to refuse entry. If you have any items that are not allowed into the venue please return them to your vehicle.

Please note that we we require either a clear plastic, clear vinyl, or clear pvc bag (maximum size 12" x 6" x 12") OR small clutch bags that don't need to be clear (maximum size 6" x 9")

Signs larger than 8.5 X 11 in are not permitted into the venue. This size is a standard sheet of paper. We do not allow in banners or signs that are larger than this due to the potential to block other guests view of the performance. All signs must be appropriate in nature and not be a distraction to the artist.

Cancellations will only occur in the event of severe weather, artist cancellation, or an act of God. In the event of a cancellation local media will be notified and any information about a potential reschedule will be made available. Refunds will be available at the point of purchase.

Generally cell phones are permitted in the venue. On occasions, comedy shows in particular, cell phones usage may not be allowed due to artist requests.

All of our events are all ages. Children 2 and under do not require a ticket, but must sit on a parent's lap. Children 3 and older do require a ticket.

Join us for an unforgettable night at PNC Bank Arts Center and be a responsible fan by taking part in Jack Daniel’s designated driver program. Stop by guest services to pick up a special poker chip from Jack Daniel’s. Enjoy the show while ensuring everyone’s safety on the road!

Please visit our Guest Services information booth for more information and to sign up!

Skip the lines and enter with ease. Present this voucher at the Fast Lane Gate located at the Main Entrance along with your event ticket for easier entry and skip the public lines. Each guest must have their own fast lane voucher AND concert ticket.

Lawn chairs are available for rent for most shows and must be turned in at the end of the event. Our rental chairs are 27.6” wide X 27.6” deep X 30.5” tall. No other chairs are permitted inside the venue. To rent a lawn chair in advance, click on the "UPGRADES AVAILABLE" dropdown on dropdown on our upgrade page and select "Lawn Chair Rental". Link here

The lawn is always first come, first serve. Guests may notice a row or seat number on their lawn ticket, but that is only used for tracking purposes. We also have a section on the lawn, which is a designated area with pre-set lawn chairs. This area will have an reserved location for you to sit and enjoy the show!

Guests are permitted to bring in One (1) factory-sealed bottle of water up to one gallon in size. This policy is subject to change based on artist requests or safety considerations. Aluminum bottles & refillable plastic water bottles are permitted. Camelbacks are not permitted. One (1) clear gallon-sized bag for snacks is permitted. There will be a wide variety of dinner and beverage options available for purchase on-site.

Water refill stations are available at the North and South Plazas. 

Take NJ Transit to Aberdeen/Matawan station. PNC BANK ARTS CENTER runs shuttles from there to the venue for every Live Nation concert. More info on NJ Transit available here: https://www.njtransit.com/

Re-Entry is not permitted at PNC Bank Arts Center. Please ensure that everything you will need for the event is brought in with you. If you exit the venue’s gates, you will not be permitted back in without a new ticket.

PNC Bank Arts Center participates in a venue wide recycling program. You will find recycling bins located throughout the venue. Please recycle where possible.

Please note our seating has odd numbers on one side of the theatre and even on the other side. Example 1: if your ticket is seat 105, the seats next to you will be 103 and 107. Example 2: if your ticket is seat 110, the seats next to you will be 108 and 112.

All shows will go on rain or shine. However, in the event of severe weather we will keep our fans notified via our social media pages.

https://www.facebook.com/PNCARTSCENTER

https://www.instagram.com/pncartscenter/

https://twitter.com/PNCArtsCenter

Small, retractable umbrellas are permitted in the venue. 

Will call tickets are available for pickup at the box office located next to the Main Gates. Please make sure that you have a photo ID matching the purchaser's name to pick up tickets. Any name changes need to go through Ticketmaster Customer Service- 800-653-8000

Guests are not permitted to put tickets in will call for other guests to pick up. You will need to arrange to meet your party at the facility to deliver tickets.

If tickets or passes are being left for you, they will only be left at the main gate box office. This includes meet and greet passes, backstage passes, press passes, and tickets from the tour or other promotional company. We do not get these tickets until the day of the event close to the time gates open so please do not try to pick them up earlier. If your tickets/passes are not in will call you will need to contact the person that left them for you to determine where they are. The box office cannot contact any member of the tour for you.