Coney Island Amphitheater

Get all of your questions about visiting the venue answered below.

• Address

  Physical Address 3052 West 21st Street Brooklyn, NY 11224

   

  The Coney Island Amphitheater is on West 21st Street, south of Surf Avenue, on the (Riegelmann) Boardwalk in Coney Island.

• Alcohol

  The Coney Island Amphitheater offers a wide variety of alcoholic beverages for purchase during your time at the venue. You are not permitted to bring any alcoholic beverages into the venue. A valid and current Driver License or State ID card is required to purchase alcohol - guests will be required to show ID every time they purchase.

   

• All Access Passes

  All Access passes or Backstage Passes are not available for purchase. Visit www.livenation.com to view any VIP packages that may involve a meet and greet or additional access. The venue box office does not sell any meet and greet, backstage or venue passes.

• ATMs

  Currently ATM's are NOT available at the Ford Amphitheater. We're working on changing that.

• Automobile Assistance

  The Coney Island Amphitheater offers parking through Parking Panda (https://www.parkingpanda.com/ford-amphitheatre-coney-island-boardwalk-parking).  If any assistance is needed with your vehicle please contact your normal Emergency Assistance provider. The Coney Island Amphitheater does not have tow or lockout services on site.

• Bag Inspections

  All bags are subject to search upon entry. Guest have the right to refuse a bag search and the venue has the right to refuse entry. If you have any items that are not allowed into the venue please return them to your vehicle, or they can be checked with Guest Services.

• Banners and Signs

  Signs larger than 8.5 X 11 in are not permitted into the venue. This size is a standard sheet of paper. We do not allow in banners or signs that are larger than this due to the potential to block other guests view of the performance. All signs must be appropriate in nature and not be a distraction to the artist.

• Bicycle Parking

  Bike racks are located on the Boardwalk West 23rd Street and at our gate on West 22nd Street. All bikes must be removed by the end of the event. The Ford Amphitheater is not responsible for lost or stolen bicycles.

• Box Office

  For the safety of our employees and guests, the box office will be closed until further notice.  Please keep checking back here for updates as to when we re-open.  We appreciate your understanding and please be well.  We look forward to seeing you this summer.

• Camera Policy

  SUBJECT TO CHANGE The standard venue policy allows camera phones, disposable cameras, and small digital cameras. Any camera that has a detachable lens will be considered professional and not allowed in. If the camera lens zooms out of the camera more than 1 in it will be considered a professional camera and will not be allowed in. Some artists do not permit cameras so please check back for the show you will be attending to ensure that we will be allowing cameras in.

• Cancellation Policy

  Cancellations will only occur in the event of severe weather, artist cancellation, or an act of God. In the event of a cancellation local media will be notified and any information about a potential reschedule will be made available. Refunds will be available at the point of purchase.

• Cell Phones

  Generally cell phones are permitted in the venue. On occasions, comedy shows in particular, cell phones usage may not be allowed due to artist requests.

• Children

  The vast majority of our events are for all ages. Children 2 and under do not require a ticket, but must sit on a parent's lap.

• Conceal and Carry

  The Coney Island Amphitheater does not allow weapons on our property. Guests should follow all applicable laws regarding securing a weapon in a vehicle if they have it on them when they arrive. The venue will not secure weapons and will take no responsibility for any weapons left in vehicles.

   

  Only on-duty, uniformed police officers are permitted to carry weapons in the Coney Island Amphitheater

• Concessions

  The Coney Island Amphitheater offers a wide variety of concession options through the venue. This includes cheeseburgers, hot dogs, nachos, pretzels, candy, popcorn, soda, water and Red Bull.

   

  Concessions are located throughout the venue but please also take advantage of pre-show and/or post-show dinner at our full service restaurant Kitchen 21 and/or on the roof at our Boardwalk & Vine lounge, overlooking the boardwalk, the beach and the ocean. 

• Contact Information

  Venue Phone 1-718-954-9933

  
  

  Venue Address 3052 West 21st Street Brooklyn NY 11224

• Credit/ Debit Cards

  All main concession stands take Visa/ MasterCard / Discover and American Express. Smaller stands and portable concessions may be cash only. See ATM's for locations on site. All merchandise stands take all major credit cards.

• Drinking Water

  Guests are permitted to bring in one (1) factory sealed bottle of water, up to 16 ounces in size. This policy is subject to change based on artist requests or safety considerations. Aluminum bottles, refillable plastic water bottles are permitted. Camelbacks are not permitted.

• Drop Offs

  A Drop-Off area is located on West 22nd Street & the Boardwalk. This is a No Parking Zone. After the show, please use Surf Avenue and 21st Street as your meeting point for Taxi, Limo, Uber and/or Lyft.

• Emergency

  In the event of an emergency while on site the Coney Island Amphitheater has trained paramedics to assist with any medical issues. First aid can be contacted by alerting any staff member with a radio. Local law enforcement officers are also on site for every event and can assist if needed or requested. Venue management works closely with all appropriate emergency agencies and services to ensure that we are up to date on any dangerous weather or potential crowd related issues. In the event of a weather emergency- we will communicate with guests that are inside of the facility as well as guests on their way to the venue. Please follow our Facebook page for the latest developments on event days https://www.facebook.com/FordAmpConey/

• Employment Opportunities

  The venue begins hiring for each season in early March. If you are interested in working for the venue please visit:

  http://www.livenationentertainment.com/careers/seasonal/

• Entrance Gates

  There are a total of 4 entrance gates to the facility

  
  

  Our Main gate is located on the Boardwalk at 22nd Street. This gate is your best access point for seating sections 100 & 200. 

  
  

  Our Park gate, on the Boardwalk at West 23rd Street is your best point of entry for seating section 300. 

  
  

  If you have a Pit Ticket, please use the Pit Gate next to the Boardwalk Box Office. 

  
  

  The Ford Lane accessible from Main Gate, is also on the Boardwalk.

  
  

  For those who purchased a Fast Lane Pass, please use the VIP Entrance on West 21st Street.

  
  

  The VIP Club has a separate entry gate located on West 21st Street. All guests using this gate must be VIP clients and have the appropriate ticket.

• Event Listing

  A complete listing of events can be found at https://www.livenation.com/venue/KovZpZAIF7lA/coney-island-amphitheater-events#events

   

• Fan Assistance

  If you need assistance while at an event please visit our guest services areas located in the park, near West 23rd Street

• Fan Mail

  The Coney Island Amphitheater will do our best to get any fan mail sent to the venue to the appropriate parties. We cannot guarantee that any package or letter will be given to an artist. We recommend visiting the artist’s website and sending any items to their designated address. We are not responsible for returning anything that is sent to the venue for an artist.

• Fast Lane

  For select events guests can purchase Fast Lane passes via www.livenation.com for each event. The Fast Lane passes do not permit the guest to enter any earlier than the designated gate time, however it does have a shorter line. The Fast Lane entry point is the VIP Gate on West 21st Street.

• Gate Times

  Gate times vary, but are usually one hour prior to show time. Please check the specific event page as these dates are subject to change. Please do not attempt to enter the venue any earlier than the designated times as you will be turned around and told to return when the gates open.

• Group Ticket Sales

  The Coney Island Amphitheater does not offer group ticket sales. If you have a large party that will be attending the show the only option would be to contact our Premium Seating Department 1-917-421-5139. Premium Seating sells all VIP boxes, suites, and clubs at the venue that can accommodate larger parties than the standard ticket limit.

• Guest Conduct

  Guests are expected to behave respectfully and in accordance with venue policy, state and local laws. Any guest that is acting in a manner that venue management deems unsafe can be subject to eviction. If a guest violates a state or local law they will be subject to any tickets or punishment deemed necessary by local law enforcement. We reserve the right to deny entry to any guest for any reason or no reason. If a guest is denied entry to any event, such guest will be issued a refund of the face value of the ticket for the event.

• Guests with Disabilities

  The Coney Island Amphitheater strives to ensure that all of our guests have a great time at our venue. If you need additional assistance while you are here please make sure you let us know.

  • Ticketing- ADA tickets can be purchased online via www.livenation.com. You do not need to call the box office to place an order as all of our accessible tickets are available through www.livenation.com. Look for the   logo on the Find Tickets page to view all available accessible seats. We do have accessible seating in every price range, but be advised it does occasionally sell out. We have very limited seating available for guests on the day of the event so please make sure you purchase accessible seating when you order tickets.
  • Accessible Stations- if you have questions or need assistance we have a table staffed with customer service employees to help answer questions related to seating or other accommodations. These stations are located at on the north or south side of the amphitheater.
  • Unexpected Needs- if you have had an injury or illness that prevents you from using the original seat you purchased we strongly recommend going through www.livenation.com to exchange all tickets for accessible. We will have a very limited number of seats available on the day of the show for such issues, but we cannot guarantee we will be able to seat you. Please remember that accessible seating permits for the guest with the accessible need and one companion.
  • Interpreter Requests- if you will need an interpreter for an event please give us at least 2 weeks notice to secure. Guests that request an interpreter will need to pick up their tickets at will call. When the tickets are picked up we will introduce you to your interpreter for the evening and take you to your seats. There is no charge for interpreter services. Please call 1-718-954-9933 to arrange for an interpreter for your visit.
  • Accommodations- all venue bathrooms, concession stands, and merchandise stands are accessible. 

   

• Hearing Assistance

  Guests that require assisted listening devices can contact our venue office prior to the event to arrange for a device. Please give us at least 2 days notice. Guests that require interpreter service can call the venue and arrange this for any event. We need at least 2 weeks notice to secure an interpreter. We can be reached at 1-718-954-9933.

• Items ALLOWED to be brought in to venue:
  • ONLY small clutches, wristlets, or fanny packs no bigger than 4.5”x6.5” OR clear plastic bags NO BIGGER than 12"x12"x6” will be allowed inside
  • Cameras – nonprofessional only, no detachable lenses
  • Water – an empty water bottle OR up to 1 gallon of water in a factory sealed bottle is permitted

   

• Items NOT ALLOWED to be brought in to venue include, but are not limited to:
  • Weapons of any kind
  • Alcohol
  • Outside Food
  • Illegal drugs/substances
  • Glass containers
  • Cans
  • Hard sided/large coolers
  • Average sized bags/backpacks and oversized bags such as luggage, duffel bags, and industrial/camping-sized back packs
  • Laser pointers
  • Animals (except service animals)
  • Fireworks
  • iPads
  • GoPros
  • Lawn Chairs

   

• Lost and Found

  If you lose an item while you are at an event you can visit our Guest Services tent located in the park to see if it has been turned in.

• Lost or Stolen Tickets

  Please report any lost or stolen tickets to Ticketmaster as soon as you are aware they are missing or destroyed. If a ticket needs to be reprinted during the event- guests can visit the box office and have their ticket reprinted for a fee. 

• Maps and Directions

  The Coney Island Amphitheater is located on the Boardwalk, in Coney Island, Brooklyn on West 21st Street between Surf Avenue and the Riegelmann Boardwalk. 

   

  3052 West 21st Street Brooklyn, NY 11224

• Media Relations / Press Passes

  Any media inquiries need to be directed to our Local Office 1-718-954-9933

• Medical Assistance

  We have trained medical personnel that are able to assist with any issue you encounter. We have ambulances on site throughout the duration of the event that can transport guests if needed. If you have medication that you need stored in a refrigerator please go to with a walkie-talkie and our medical staff will assist you. If you have a condition that requires you to use a needle for medication while you are here- please do so in our medical office so the syringe can be properly disposed of.

• Medication

  It is recommended that guests bringing medication into the venue for necessary or possible administration during the show utilize or have with them the original container and/or label pertaining to the prescription, or other form of documentation or confirmation of personal medical use, which may be requested of the guest for examination and verification by venue staff or security

• Merchandise

  Merchandise will be available for all concerts at our Event Merchandise booth located on the Food Terrace. For Festival shows - there may will be merchandise located throughout the facility and sold by various vendors. All concert gear is property of the artist and the venue has no responsibility related to the craftsmanship or style of any merchandise. Please make sure you check that you have the correct size and there are no defects in the shirt before you walk away from the stand. The venue cannot assist with replacing or refunding any merchandise after the event has ended.

• Parking

  Coney Island Amphitheater offers on-site parking using Parking Panda. Go on-line NOW to RESERVE YOUR PARKING IN ADVANCE.  

   

  https://www.parkingpanda.com/ford-amphitheatre-coney-island-boardwalk-parking. 

   

  The address of the parking lot is 3052 West 21st Street Brooklyn, NY 11224

   

  Parking is also available in the neighborhood on the street and/or in any one of several other parking lots within a few blocks of the venue. 

   

  We strongly encourage our guests to use mass transportation. (See Public Transportation below).

• Police Assistance

  Local law enforcement are on site for every event and are responsible for directing all traffic into the venue. On Duty law enforcement officers are the only individuals able to carry a weapon on our property. We do not allow conceal and carry weapons to be brought onto our property nor we will secure them.

• Premium / VIP Seating

  If you are interested in purchasing a floor box, season seats or club access for the season please contact our PSS department at 1-917-421-5139. Neither the venue receptionists nor the box office can answer questions regarding pricing or availability for these boxes.

• Private Events

  Our incredible space is the perfect location to host your next corporate event, private concert, conference, fundraiser or graduation. For more information about renting, please email us or click here.

• Public Transportation

  Coney Island Amphitheater strongly recommends that all of our guest take the D, F, N or Q subway to Stillwell Avenue, Coney Island. Exit the subway at Stillwell Avenue. Walk to the boardwalk and make a right, walking along the ocean.

• Re-Entry

  Re-Entry is not permitted at the Coney Island Amphitheater. Please ensure that everything you will need for the event is brought in with you. If you do leave at any point in the evening you will not be allowed back in without a new ticket.

• Recycling

  The Coney Island Amphitheater participates in a venue wide recycling program. You will find recycling bins located though-out the venue. Please recycle where possible.

• Restrooms

  Restrooms are located throughout the venue.

• Scalping Tickets

  Scalping or reselling tickets is strictly prohibited on the property of the venue. Any guest caught selling tickets on property will be turned over to local law enforcement.

• Security

  Venue security and law enforcement are located throughout the facility to ensure a safe and secure environment. All security personnel are wearing white shirts and can assist with any questions or concerns. Please do not hesitate to contact our on-site staff if any assistance is needed.

  
  

  Your safety and security are most important to us. The following details will outline our general venue’s guidelines:

  
  

  https://www.livenation.com/venueguidelines

• Security Procedures

  When coming through the gates, please plan on security using metal detectors and/or a physical pat down for our search procedures. All bags are subject to inspection. If you have a medical reason for not wanting to be searched via metal detectors, please contact the nearest security guard and they will give you an alternative to our metal detectors. More information can be found here https://www.livenation.com/venueguidelines/

• Service Animals

  Like many venues and other large places of assembly, the Coney Island Amphitheater has a “no pets” policy. However, Live Nation’s policy explicitly permits guests with disabilities who use dogs as service animals Coney Island Amphitheater’s policy, consistent with ADA’s revised guidelines, defines “service animal” as limited to a dog that is individually trained to do work or perform tasks for an individual with a disability. The task(s) performed by the dog must be directly related to the individual’s disability. 

   

  The Coney Island Amphitheater requires, consistent with the ADA, that service animals be harnessed, leashed, or tethered, unless these devices interfere with the service animal’s work or the individual’s disability prevents him or her from using these devices. Individuals who cannot use such devices must maintain control of the animal through voice, signal, or other effective methods.

• Smoking

  The Ford Amphitheater ?is a No Smoking venue.

• Sponsorship / Hand Outs

  All sponsorship inquiries should be directed to our office; please call 1-718-954-9933. Any handouts or presence on site needs to be cleared with venue sponsorship. If you do not have permission to be on site you will be escorted off property.

• Strollers

  Strollers can be checked with Guest Services located at the Main Gate on the Boardwalk and West 22nd Street

• Taping

  Some shows do allow audio recording so please contact us prior to the event you are attending to confirm if this will be allowed.

• Taxis

  Our West 22nd Street gate, just south of Surf Avenue is an ideal pick-up/drop-off point for taxis & limos.

• Traffic

  Traffic is controlled by local law enforcement. If there are any major traffic issues that will impact the start of the event we will post this information on our social media pages. As a general note, Memorial Day, July 4th, and Labor Day weekends are predictably heavy traffic days throughout Coney Island.

  
  

  https://www.facebook.com/FordAmpConey/

• Umbrellas

  Are never permitted in the venue.

• Video Screens

  BY ENTERING AND BY YOUR PRESENCE IN OUR VENUE, YOU CONSENT TO BE PHOTOGRAPHED, FILMED AND/OR OTHERWISE RECORDED, AND YOU CONSENT TO ANY USE OF YOUR APPEARANCE, LIKENESS, VOICE AND NAME FOR ANY PURPOSE WHATSOEVER, WITHOUT PAYMENT OR CREDIT TO YOU, IN ANY AND ALL MEDIA, THROUGHOUT THE UNIVERSE IN PERPETUITY.  

• VIP Club

  Contact our Premium Seat Specialist, Kenny Shupak at 1-917-421-5139 for VIP Club access.

• VIP Parking

  The VIP lot is located on West 21st Street and the boardwalk. Guests must have a pass issued by our PSS staff or be on the parking list to access these lots.

• Weather

  All shows will go on rain or shine. However, in the event of severe weather we will keep our fans notified via our social media pages.

  
  

  https://www.facebook.com/FordAmpConey/?

  
  

  An event may be delayed, postponed, or canceled depending on the severity of the weather expected.

• Will Call

  Will call tickets are available for pickup at the box office located (Insert Location Information). Please make sure that you have a photo ID matching the purchasers name to pick up tickets. Any name changes need to go through Ticketmaster Customer Service 800-653-8000.

  
  

  Guests are not permitted to put tickets in will call for other guests to pick up. You will need to arrange to meet your party at the facility to deliver tickets.

  
  

  If tickets or passes are being left for you- they will only be left at the box office. This includes meet and greet passes, backstage passes, press passes, and tickets from the tour or other promotional company. We do not get these tickets until the day of the event close to doors so please do not try to pick them up earlier. If your tickets/passes are not in will call you will need to contact the person that left them for you to determine where they are. The box office cannot contact any member of the tour for you.

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