The Depot
Upcoming Events
Know Before You Go
We can’t wait to see you! Here’s what to expect when you visit us again. *Keep an eye on our website and social media handles as guidelines are subject to change.
Coming to a show? Here are a few things to know before you go!
Doors Time
Doors generally open one hour before the show's scheduled start time.
Bag Policy
The following bag policy is in place: Bags up to 12” x 6” x 12” are allowed in the venue. All bags will be searched prior to entry. Bags that are not clear will be subject to additional search.
Mobile Ticketing
All our events will be Mobile Entry. That means your mobile device will be used to gain access to the event. Tickets will not be emailed or available for print.
For more information on mobile entry, click here.
Phone troubles? Visit the box office on event day for assistance. Be prepared to show your ID.
Cashless Payments
Cashless payments will be available at all points of sale and are recommended
The Depot is located at 13 N 400 W, Salt Lake City, UT 84101. We recommend parking across the street or in The Gateway underground parking lots. If taking TRAX, please take the Blue Line & get off at the Arena stop. The Depot has partnered with ParkWhiz to offer easy and reliable parking options. Click here to book parking.
The box office is open one hour before doors on show days only.
The Depot strives to make our venue and live experiences inclusive and accessible to everyone. For more questions, or information not mentioned below, please contact us before your visit.thedepot@livenation.com 801.456.2800 Our box office is open show day only, opening 1 hour before the door time.
Arrival & Accessible Entrances: The main entrance to The Depot is fully accessible. Please use the main elevator in the lobby to access the rest of the venue.
Restrooms: The accessible restroom is located on the third floor and also has a lift for use.
Ticketing: While our venue is standing-room only, we do have an ADA section for qualified patrons. We suggest you get to the venue early for the best viewing options in the ADA area. Please note that each ADA guest is allowed one extra guest into the ADA area. Please let security know when you arrive that you need ADA-accessible tickets.
Accessible Parking: The Depot does not own or operate any parking in the area. Some of the local parking lots in the area include 380 S Temple Parking and SP+ behind the Hyatt. Both parking lots are accessible with dedicated parking and elevators. Please follow the signs to the Accessible parking spots. Consult signage in the lot for payment if required. If you wish to drop off a member of your party, please drop them off at the main entrance.
Medication Needs: If you need to enter with prescribed medication to be taken during the event, we require that all medication be in its original container with a name that is verifiable with a photo ID. If you do not have a container with a name on it, we may request documentation that allows us to confirm the need for this medication as you enter the venue. Please only bring what is required for the duration of the event. We cannot store any type of medication. Over-the-counter medication must be in its original packaging.
Dietary Needs: The Depot takes pride in offering a variety of choices for guests with special dietary needs. You may request to speak with a member of our Food & Beverage team with specific questions or concerns. While we will make reasonable efforts to accommodate dietary requests, we cannot guarantee that they will be able to meet all requests.
Service Animals: At The Depot, we have specific guidelines to ensure all guests and their service animals are supported throughout their visit.
Service animals are defined by the ADA (Americans with Disabilities Act) as dogs or miniature horses that are trained to do work to perform tasks related to people with disabilities. The work or task the service animal is trained to do must directly relate to the person's disability. Service animals must be housebroken. Service animals are required to behave and not repeatedly bark, growl, jump up on or lunge at other guests or employees. Corrective action must be taken if the service animal is not behaving appropriately.
Dogs whose sole function is to provide comfort or emotional support do not qualify as service animals under the Americans with Disabilities Act (ADA). Comfort animals, emotional support animals, and therapy dogs are not listed as service animals under Title II and Title III of the ADA. This also applies to the other species of animals wild or domestic, trained, or untrained. The ADA requires the service animal to be under the control of the handler. This may include using a harness, leash, or other tether. Our venue employees are not required to provide for, the care, or supervision of a service animal, including cleaning up after it. Service Animals must remain on the floor and are not allowed on dining chairs or tables in our food and beverage locations. Live Nation and our operating partners have the right to deny access to a dog that disrupts our operations.
Please contact a member of the security team if your service animal needs access to a relief area. You will need to exit the venue and re-enter with the assistance of a member of the guest service team.
Sign Language Interpretation: The Depot offers sign language interpretation upon request only. Requests for interpreters must be received at least two weeks before the event date.
Please make your request by emailing thedepot@livenation.com and include how many in your party need interpretation and the ticket type you have. Interpretation requests are subject to the availability of an interpreter.
Assistive Listening Devices: Please see a member of the security team upon your arrival. They will provide you with an Assisted Listening Device in exchange for an ID that will be securely held in the box office.
Mobility Device Storage: Limited storage is available for wheelchairs, canes, walkers, and other mobility devices. If you need access to your device during the show, please contact a member of the security team. There is limited electrical connectivity in the venue, please contact us before your visit for more information.
Imitation is the most sincere form of flattery and our NEW Tribute Mocktails are just that. With a salute to the classics, Tribute cocktails are just as good as the real thing, just without the alcohol. Choose from one of the following flavorful cocktails available at all our bars!
• Unplugged Mango Marg: Lyres White Cane Spirit, Mango Chainsaw Margarita Mix
• Rum Lime Rewind: Lyre's White Cane Spirit, Monin Guava, Lime Juice with Club Soda
• Watermelon Chili Not-a-ritaville: Lyre's Agave Reserva, Monin Watermelon Chilli Mix topped with Tajin & Watermelon Rings
FAQs
Where is The Depot located?
13 N 400 W, Salt Lake City, UT 84101
Where is the lost and found?
If you had so much fun that you lost something during your time with us, please click HERE.
What items are prohibited?
- Weapons, including but not limited to: firearms, knives, combat weapons (e.g., swords, nunchakus, kamas, sai), explosives, heavy chains (excluding wallet chains and purse straps less than one (1) inch in diameter and two (2) feet in length), brass knuckles (excluding carabiners), clubs/bats/sticks, pepper spray, aerosol sprays, nitrous oxide, ammunition and training submunition rounds, explosives and explosive components, fireworks, CBR (chemicalbiological-radiological) substances, projectiles of any kind and any replica of same items that could be mistakenly identified as weapons under this policy.
- Illegal drugs and substances, including unmarked liquid or pill medication bottles. Legally prescribed medications may be permitted if in a prescription bottle/container with a pharmacy-generated label containing the individual’s name – subject to verification via valid identification.
- The following bag policy is in place: Bags up to 12” x 6” x 12” are allowed in the venue. All bags will be searched prior to entry. Bags that are not clear will be subject to additional search.
- Alcohol, cans and bottles
- Food or drink
- Laser pens or pointers
- Professional cameras, including professional camera equipment (e.g. camera stand, lenses)
- Fireworks, fire-starters, and open flames
- Audio recording equipment, noise-making devices
- Skateboards and rollerblades, hover-boards, scooters, bicycles, and other personal motorized and non-motorized vehicles
- All unapproved unmanned aerial systems (UAS) or drones, unless expressly authorized in accordance with LNE’s Unmanned Aerial Systems Policy.
- Animals not authorized under the Americans with Disabilities Act or relevant state and local laws
- Unauthorized solicitation or marketing materials (e.g., handbills, flyers, stickers)
- Pen, Pencil, Markers and other writing utensils
- Selfie Sticks
- No Signs over 11X17 in size
- Any item deemed to be dangerous by the Venue General Manager or Law Enforcement Officer
What forms of identification are accepted at The Depot?
You must have a valid ticket or credential to enter the venue. To enter a 21+ area, you must have a valid, if the show is 21+ you must have a valid ID to enter the building. Valid IDs are: State ID, State Driver’s License, Passport, Military ID.
What are the age restrictions?
Age requirements differ depending on the event. All age requirements are listed on our online event calendar.
Is The Depot standing room only?
Yes, we are standing room only but if you would like a seat, we definitely have some available for you! Check in with our Night of Show staff once you arrive for upgrades or click here.
How do I get ADA accessible seating?
While our venue is standing room only, we do have an ADA section for qualified patrons. We suggest you get to the venue early for best viewing options in the ADA area. Please note that each ADA guest is allowed one extra guest into the ADA area. Please let security know when you arrive that you need ADA accessible tickets.
Can I leave the venue and come back in?
In-and-outs are not permitted at our venue. Make sure you don't leave the venue unless you don't plan on coming back!
Can you smoke inside the venue?
You can't smoke inside, but we have an awesome outside patio for patrons who wish to smoke.
Are cameras allowed?
Professional cameras and/or cameras will detachable lenses are NOT allowed without a valid media pass. Personal point-and-shoot cameras or cellphones are OK.
Do you have a coat check?
During the winter (November - April), we have coat check available for $5.
Do you have an elevator?
Yes, we do!
Do children need a ticket?
Children two and up will need a ticket to enter. Please bring ear protection for children.
When is the box office open?
The box office is open one hour before doors on show days only.
When can I line up for a show?
The venue does not allow camping. Lines will be allowed starting at 8am.
Is The Depot haunted?
We can't confirm nor deny this statement, so buy a ticket and come find out!
Is The Depot on social media?
Yes! Check out our pages below for all the info you need on our shows!
https://instagram.com/depotslc
https://www.facebook.com/depotslc
https://twitter.com/depotslc
Legendary Venue, Epic Private Events!
The Depot is one of Salt Lake City's most unique and innovative venues located in the Historic Union Pacific Train Station. This iconic setting is the perfect location to host your next corporate event, private concert, product launch, fundraiser, wedding, reception or business meeting. Accommodating groups of 50 to 1,000 guests and conveniently located within 1 mile of the Salt Palace Convention Center, our talented staff handles every detail, so you don't have to!
Plan Your Event Today
For Multi-Location Events, Please Contact our National Sales Team
Contact Our Special Events Sales Team
The Depot
- Phone
- 801.456.2803
- depotevents@livenation.com
- Address
- 13 North 400 West Salt Lake City, UT 84101