The Observatory North Park
Know Before You Go
We can’t wait to see you back at The Observatory North Park! Here’s what to expect when you visit us again. *Keep an eye on our website and social media handles, as guidelines are subject to change.
Transformed from one of North Park’s most historic buildings, West Coast Tavern fuses modern with classic, retaining the old-school glamour while pervading a new, laid-back, urban vibe. The vintage, ambiance compliments the incredible seasonal menus Chef Marcos Navarro offers.
A perfect spot to dine before catching a show at The Observatory North Park, or to watch football games with our 16'' brand new TVs and giant projector. West Coast Tavern is also known for our incredible brunch Saturdays and Sundays. The perfect foods to dine on with bottomless mimosas, you can be assured that heading to West Coast Tavern for a boozey brunch guarantees a good time.
Stop by West Coast Tavern for a drink before a show at The Observatory North Park, where you'll find a wide selection of beer, wine, and hand-crafted cocktails.
Coming to a show? Here's a few things to know before you go!
Doors Time
Doors generally open one hour before the show's scheduled start time.
Bag Policy
The following bag policy is in place: Bags up to 12” x 6” x 12” are allowed in the venue. All bags will be searched prior to entry. Bags that are not clear will be subject to additional search.
Mobile Ticketing
All our events will be Mobile Entry. That means your mobile device will be used to gain access to the event. Tickets will not be emailed or available for print.
For more information on mobile entry, click here.
Phone troubles? Visit the box office on event day for assistance. Be prepared to show your ID.
Cashless Payments
Cashless payments will be available at all points of sale and are recommended
Parking is available at the parking structure directly across the street from us on 29th St. Your ticket fee includes validation for the parking structure, which is redeemable at the venue. Please make sure to get your parking validation from an Observatory employee (handed out at doors at the end of the show) before leaving. Additionally, Observatory North Park has partnered with ParkWhiz to offer other easy and reliable options. CLICK HERE to book parking.
Our box office is only open on show nights, beginning 2 hours before door time.
For example, if doors to a show open at 7PM, the box office will be open from 5PM until the night's headliner takes the stage that evening.
If you have any questions or need further assistance, please email us at observatorysdboxoffice@livenation.com.
If you would like to call us during box office operating hours, our phone number is (619) 239-8836.
The Observatory North Park strives to make our venue and live experiences inclusive and accessible. For more questions, or information not mentioned below, see staff upon arrival.
Arrival & Accessible Entrances:
The main entrance to the Observatory North Park is fully accessible. If you require an accessible entrance, please use the main entrance and a member of the guest services staff can assist you to the accessible seating area.
Restrooms:
The accessible restrooms are located on the main level in the lobby.
Ticketing:
Tickets located in our accessible section can be purchased online at livenation.com. Our box office is not equipped to take ticket orders over the phone and our website is the only method to purchase tickets.
For Accessible seating at the Observatory North Park, please click “Filters” then “Show Accessible Tickets.” If these tickets are sold out, please purchase a General Admission ticket and we will do our best to accommodate you the day of the show. We will seat those needing accessible seating once the box office opens on the day of the event. Please be advised that this is done on a first come, first served basis and our accessible seating area can reach capacity early. Our Accessible section on the floor is to the right of the stage and is easily accessible.
Accessible Parking:
The Observatory North Park does not own or operate any parking in the area. The closest local parking structure is located across from the venue on 29th St.
If you wish to drop off a member of your party, please drop them off at the main entrance on Granada Ave.
Medication Needs:
If you need to enter with prescribed medication to be taken during the event, we require that all medication be in its original container with a name that is verifiable with a photo ID. If you do not have a container with a name on it, we may request documentation that allows us to confirm the need for this medication as you enter the venue. Please only bring what is required for the duration of the event. We cannot store any type of medication. Over-the-counter medication must be in its original packaging.
Dietary Needs:
The Observatory North Park takes pride in offering a variety of choices for guests with special dietary needs. You may request to speak with a member of our Food & Beverage team with specific questions or concerns. While we will make reasonable efforts to accommodate dietary requests, we cannot guarantee that they will be able to meet all requests.
Service Animals:
At the Observatory North Park we have specific guidelines to ensure all guests and their service animals are supported throughout their visit.
Service animals are defined by the ADA (Americans with Disabilities Act) as dogs or miniature horses that are trained to do work to perform tasks related to people with disabilities. The work or task the service animal is trained to do must directly relate to the person's disability. Service animals must be housebroken. Service animals are required to behave and not repeatedly bark, growl, jump up on or lunge at other guests or employees. Corrective action must be taken if the service animal is not behaving appropriately.
Dogs whose sole function is to provide comfort or emotional support do not qualify as service animals under the Americans with Disabilities Act (ADA). Comfort animals, emotional support animals, and therapy dogs are not listed as service animals under Title II and Title III of the ADA. This also applies to the other species of animals wild or domestic, trained, or untrained. The ADA requires the service animal to be under the control of the handler. This may include using a harness, leash, or other tether. Our venue employees are not required to provide for, the care, or supervision of a service animal, including cleaning up after it. Service Animals must remain on the floor and are not allowed on dining chairs or tables in our food and beverage locations. Live Nation and our operating partners have the right to deny access to a dog that disrupts our operations.
Please contact a member of the guest services team if your service animal needs access to a relief area. You will need to exit the venue and re-enter with the assistance of a member of the guest service team.
Sign Language Interpretation:
The Observatory North Park offers sign language interpretation upon request only. Requests for interpreters must be received at least two weeks before the event date.
Please make your request by email to observatorysdboxoffice@livenation.com and include how many in your party need interpretation and the ticket type you have. Interpretation requests are subject to the availability of an interpreter.
Mobility Device Storage:
Limited storage is available for wheelchairs, canes, walkers, and other mobility devices. If you need access to your device during the show, please contact a member of the guest services team. There is limited electrical connectivity in the venue, please contact us prior to your visit for more information.
FAQs
Do you have ADA accessible areas?
Yes! Click here for all of our accessibility information.
Where is the Observatory located?
The Observatory North Park is located at 2891 University Ave, San Diego, CA 92104.
Where can I park?
Parking is available at the parking structure directly across the street from us on 29th St. Pre-purchased tickets include parking validation. Please show your concert ticket to the parking attendant on your way into the structure prior to the show.
Can I get tickets for the show at the door?
If a show is not sold out, tickets will be available for purchase at the box office the night of the show. You may also purchase tickets for future shows at the box office during operating hours.
Can I make purchases inside the venue with cash?
All bar & concession purchases must be made with a major credit card, Apple Pay or Google Pay. Our Box Office will still accept cash for in-person ticket purchases.
What are the box office hours?
Our box office is open on show nights, beginning 2 hours before doors open till late. To purchase tickets online, please visit ObservatorySD.com.
If you have any questions or need further assistance, please email observatorysdboxoffice@livenation.com.
Or, you can call us (619) 239-8836 during our box office operating hours.
If you’re looking to obtain a refund for a show that was either canceled or rescheduled, visit www.livenation.com/refund for more information. We look forward to seeing you at one of our upcoming shows!
Do I have to pay ticket fees if I purchase at the box office instead of online?
Yes, there are still ticket fees when purchasing at the box office. The fee is $3 per ticket at the box office.
When does the show start?
Start times are listed on the website for each show. As a general rule, though, shows start one hour after doors. Set times for each act and headliner change with each lineup. Keep in mind that the “show start time” may mean the headliner, one opening act, or several opening acts. We urge patrons to show up around door time of the event to get the most out of their ticket purchase. Shows end by 11pm due to city ordinances.
Does the Observatory have seating?
Our VIP Balcony includes many seating options, including booths, tables & barstools, as well as an exclusive bar, entrance and restrooms. To upgrade your tickets to VIP, please email VIPObservatory@livenation.com
Do you have food? Do you have drinks?
Yes. The music hall has a full bar, and our in-house restaurant, West Coast Tavern, features hand-crafted cocktails, seasonal dinner menus, and gets you preferred entry into the show.
What is West Coast Tavern?
West Coast Tavern is our in-house restaurant, featuring seasonal dinner menus and hand-crafted cocktails. Join us for Thursday Night Football, a boozy weekend brunch, or dinner before a show at The Observatory. Dining before the show also gets you preferred entry into the music hall!
Hours:
Monday – Wednesday | closed unless show day
Thursday & Friday | 5pm – 11pm
Saturday | 10am – 11pm* (brunch 10am – 4pm)
Sunday | 10am – 9pm* (brunch 10am – 4pm)
How old do you have to be to enter The Observatory North Park?
Shows at the Observatory are all ages, unless otherwise noted. Age restrictions will be listed on our website and ticketing page.
Do children need a ticket?
All guests ages 3 and older need a ticket.
Can I bring a camera?
Cameras on phones and point-and-shoot cameras are allowed in the venue. Video cameras, SLR cameras, D-SLR cameras, or any cameras with interchangeable lenses are not allowed. If you are interested in shooting with a professional camera, please get permission from the artist’s management. We are unable to help secure photo passes or facilitate contact with artist management.
Is there a place where I can smoke?
No smoking is permitted inside the building, but there is a patio where you can smoke.
What is your dress code?
We do not have a dress code, but you must have a top, bottoms, and shoes to enter the venue.
Do you have a coat check / bag check / skate check / item check?
No, we currently do not offer this service.
Do you have a lost and found?
Lost and found is held in the box office. We always contact owners of lost I.D.s and phones whenever possible. Please call (619) 239-8836 to see if we have your lost items.
What if the show I want to attend sells out?
Sometimes tickets become available closer to the day of show, please reach out to the box office for more information by calling 619-239-8836.
I lost my ID. Can I still get in the venue?
To consume alcohol at The Observatory, we’ll need to see some form of valid, non-expired U.S. government ID. If you don’t have your state ID or Driver’s License, a passport is the best U.S. ID, so bring that. If you don’t have a passport, the only other IDs that will work are your birth certificate or a temporary ID from the DMV, and for these we’ll have to see some other form of ID that has your photo.
Please note that The Observatory has a very strict underage drinking policy that follows state law, and if you do not have acceptable ID that states your age at 21 or older, you will be considered the same as a minor and will not be able to purchase, consume or possess alcohol in the venue. We are very strict about this rule and all violators will be removed from the building without any additional chances or warnings and will not be eligible for a refund.
Do you allow crowd surfing or stage diving?
No, crowd surfing and stage diving is prohibited. Any patron partaking in the act will be ejected from the venue.
Can I rent The Observatory for a private event?
Yes! From corporate events to weddings to social gatherings, we have a space that’s perfect for your celebration, along with extraordinary hospitality and service. To learn more, email eunicerodriguesz@livenation.com.
Legendary Venue, Epic Private Events!
Observatory North Park is the perfect blend of rock meets elegance for your next corporate event, award ceremony, wedding and/or reception, dance or performing arts recital. Located in the heart of San Diego, this spacious venue features state-of-the-art lighting and sound, a massive stage, optional auditorium seating, a VIP balcony lounge along with an adjoining restaurant. We offer full-service event production, elite bars, custom menus and drink mixology. Observatory North Park will exceed expectations. Our talented staff handles every detail, so you don’t have to!
Plan Your Event Today
For Multi-Location Events, Please Contact our National Sales Team
Contact Our Special Events Sales Team
The Observatory North Park
- Phone
- 619.651.2008
- observatorynorthparkevents@livenation.com
- Address
- 2891 University Ave, San Diego, CA 92104